PRIVACY

Trimble Maps Privacy Notice

With Effective Date October 1, 2024.

This Privacy Notice explains how information (the “Data”) about you as a person or as a company (“You or Your”) is collected, used, and disclosed by Trimble Maps, Inc. and Trimble Maps, Limited, collectively Trimble Maps. (“Trimble Maps”). This Privacy Notice applies to information we collect when You use our website, products, standalone and mobile applications, and other online products and web services (collectively, the "Services") or when You otherwise interact with us.

Trimble Maps may change this Privacy Notice from time to time. If we make changes, we will notify You by revising the date at the top of the Notice, and in some cases, we may provide You with additional notice (such as adding a statement to our homepage, sending you an email notification, or posting a message within the Services). We encourage You to review the Privacy Notice whenever You access the Services to stay informed about our information practices and the ways You can help protect your privacy.

Our Privacy Notice explains:

  • What Data we collect
  • Why we collect the Data and how the data is used by Trimble Maps
  • How the Data is used by You
  • The choices we offer, including how to access, update, and protect Your Data.
  • How we use Aggregate Anonymous Data.

This Privacy Notice covers the following Trimble Maps services:

  • Account Manager
  • Appian Enterprise and DRTrack
  • Content Tools
  • CoPilot
  • FleetPortal
  • Maps SDK
  • MapExact / MapSure
  • MileOn by PC*Miler
  • Mobile SDK
  • PC*Miler On-Premise
  • PC*Miler Web
  • PC*Miler Web Services
  • RouteReporter
  • SmartDelivery/Trimble Smart Workflow
  • Trimble Maps Developer Portal
  • Trip Management
For more specific terms related to the different Trimble Maps Services, please review the appropriate terms of use (“Terms of Use”) or End User License Agreement (“EULA”) when appropriate on the respective Website.

1. YOUR ACCOUNT, REGISTRATION

When You first use any of our Services, You may need to create Your personal account by supplying a username, an email address and a password. You may also receive credentials for our Services from your fleet manager. Trimble Maps advises You to keep Your account details confidential and use a password that You do not use elsewhere.

Your account is used to securely store the Data collected by each of our Services and to give You access to the Data stored on the Trimble Maps servers. We will use Your email address to occasionally send information related to our Services or if there are updates You need to be aware of to ensure You can use our Services in a safe, reliable way, without interruption or if there is a legal requirement to contact You.

For all of these, Trimble Maps advises You to do the following:

  • Change Your password upon first login
  • Keep Your account details confidential
  • Use a secure password that You do not use elsewhere

You can delete Your account at any time using the corresponding Trimble Maps product or by logging on to the website. Trimble Maps will not share Your account details with anyone else, unless explicitly and lawfully ordered to do so following due legal process. Your account Data will be retained as long as Your account exists.

2. HOW WE PROTECT INFORMATION

The information You upload to our Services is subject to European data protection laws and is stored in the Amazon Data Centers, also governed by European data protection laws as per the following https://aws.amazon.com/compliance/data-center/controls/. Trimble Maps' Services apply security methods based on industry standards, including technologies such as pseudo-anonymization, hashing and encryption to protect Your Data against unauthorized access during storage and transmission. Trimble Maps takes reasonable measures to help protect information about You from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. We will not provide anyone else with access to Your Data unless You give us Your permission to do so or when we are explicitly and lawfully ordered to do so following due legal process.

3. SHARING OF INFORMATION

We may share information about You as follows or as otherwise described in this Privacy Notice :

  • With authorized vendors, consultants and other service providers, on a need to know basis, who need access to such information to carry out work on Trimble Maps’ behalf, and under the same terms and conditions as Trimble Maps;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or due legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe Your actions are inconsistent with the spirit or language of our agreements or policies, or to protect the rights, property and safety of Trimble Maps or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With Your consent or at Your direction, always under the condition that Your Data will be anonymized.

4. PROMOTIONAL COMMUNICATIONS

When You use one of our Services You may choose to accept product information and marketing communications from Trimble Maps. If You choose to do so, You may opt out of receiving promotional emails or messages from Trimble Maps by clicking the unsubscribe button at the bottom of the email or by contacting us via privacy@trimblemaps.com. We may also retain certain information as required by law or for legitimate business purposes.

5. TABLE OF TRIMBLE MAPS SERVICES

Account Manager
Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • CoPilot ID
  • Username
  • Account Audit
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Phone Number
  • Allows for Fleet Administrator to contact drivers.
  • Allows for delivery notifications to be sent to the end recipient.
    		• This feature is optional. User fields are reserved, the data can be deleted upon request
    Appian Enterprise and DRTrack
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 Account (End Customer/Receiver Details):

  • Name
  • Address
  • Time Windows
  • Contact Information
  • Ship to Address
  • User Fields Stop information
  • Average Volumes of Freight
    		• Used in Appian Enterprise and DRTrack software to understand required data elements for route optimization to occur Stored/Sent from your ERP At Your request Trimble Maps will delete any PII associated with the End Customer/Receiver. An account is considered inactive when that account has not received an order for longer than a year. Accounts that have met that criteria are archived 12 Months
    2 Account (End Customer/Receiver Audits) History of creation and modification of End Customer/Receivers Understanding when changes might have occurred that would impact routing An account is considered inactive when the account has not received an order for longer than a year. These audits are archived if the account is archived 12 Months
    3 Appian Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing, editing or reporting on planned routes At your request, Trimble Maps will delete your Appian Planned routes. A route is considered inactive when the following criteria is met: Route with planned start date older than one year. Routes that meet that criteria are archived 12 Months
    4 Appian Planned Route Audits History of creation and modification of Appian Planned routes Understanding when changes might have occurred that would impact routing A route is considered inactive when the following criteria is met: Route with planned start date older than one year. Routes that meet that criteria are archived. These audits are archived if the route is archived 12 Months
    5 Stop Information:

  • Stop Orders
  • Stop Orders - Pictures
  • Stop Orders - Signatures
  • Stop Orders - Audits
  • Orders - Line Item Details
  • Stop Orders - Qty/Volume Information
  • Stop Orders - Stops User Fields
    		• Stop Orders
    Ties a particular customer to the delivery of a good or service. Trimble Maps uses this data, which includes GPS location, to facilitate both planning and actual delivery metrics as well as delivery/delay notifications as well as historical reporting and proof of delivery.
    Stop Orders - Pictures
    Pictures taken by the driver that are associated with the order are used for proof of delivery purposes
    Stop Orders - Signatures
    Signatures collected by the driver that are associated with the order are used for proof of delivery purposes
    Stop Orders - Audits
    History of creation and modification of orders or stops
    Orders - Line Item Details
    Ties a particular customer(*) to the delivery of a good or service. Trimble Maps uses this data, which includes GPS location, to facilitate both planning and actual delivery metrics as well as delivery/delay notifications as well as historical reporting and proof of delivery.
    Stop Orders - Qty/Volume Information
    Represents the volume delivered or picked up for a particular order/stop
    Stop Orders - Stops User Fields
    Represents uncategorized data provided by Appian customers that are used for planning purposes or passed to the driver for execution purposes     		Stops/orders/line items are considered inactive when the following criteria is met for the retention period of time:
    - The order/stop exists on an archived route
    -The order/stop estimated ship date is older than the retention period     		12 Months
    6 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 12 months
    Content Tools
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • Username
  • Account Audit
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Places, Sites, & Route Modifiers Create, manage, and share custom location and routing content across Trimble Maps solutions to customize routing behavior and ensure routing consistency across products.
    Anonymized non-personal commercial data are captured and analyzed for Services improvement. The information being captured includes:

  • Places: Create your own custom place names and points of interest—from important business locations to rest and fuel stops.
  • Sites: Create pre-defined areas with site-specific details such as entrances and exits for trucks. For example, a site can be a warehouse, shopping mall, distribution center, a yard, a business park, etc.
  • Road Closures: Create and visualize closures on specific road links.
  • Route Modifiers: Create and visualize road links that should be avoided or favored during routing.
    		• For customized and consistent routing behavior across Trimble Maps products These features are optional. Refer to 10. Data Retention
    CoPilot
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • CoPilot ID
  • Username
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Device ID For account activation and verification, support purposes to troubleshoot device specific issues. Account Authentication At Your request Trimble Maps will delete Your Device ID except as required by law or for legitimate business purposes 12 Months
    4 IP Address To help diagnose and resolve Internet connection issues At Your request, Trimble Maps will delete Your account, including the IP Address.
    5 Truck ID / Vehicle ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Truck ID. 12 Months
    6 Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Driver ID. 12 Months
    7 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes
    For receiving turn-by-turn navigation instructions
    For Hours of Service planning     		Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes. 12 Months
    8 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 12 months
    9 Route Compliance If Route Compliance is licensed, we will also be obtaining the following:
    a) Truck number or Device ID (if provided),
    b) Stop details,
    c) executed trip information such as latitude, longitude, speed, heading, altitude, out of route deviation
    d) latitude and longitude event data location along the trip,
    e) Warnings and alerts traffic in conjunction with Truck or Device ID (if provided) traffic slowdow, rollover alert, weather alert (if licensed).     		This data is collected for Software and Services improvement. 12 Months
    FleetPortal
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • Username
  • Account Audit
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Chosen Name Allows for personalization in the Services. Example: Display Your chosen name within the Services. This feature is optional, and it is Your obligation not to use a personally identifiable chosen name.
    4 Phone Number
  • Allows for Fleet Administrator to contact drivers.
  • Allows for delivery notifications to be sent to the end recipient.
    		• This feature is optional. User fields are reserved, the data can be deleted upon request
    Maps SDK
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 Custom Places with address of facility, site boundary / geofence for facility with entry and exit locations for vehicles. Route Modifiers assigned to road network links. To appropriately route the vehicles to proper entrance and use geofence for alerting. Display related information to You.

    Anonymized non-personal commercial data are captured and analyzed for Services improvement. The information being captured includes:

    (i) Places: Visualize your own custom place names and points of interest—from important business locations to rest and fuel stops.
    (ii) Sites: Visualize pre-defined areas with site-specific details such as entrances and exits for trucks. For example, a site can be a warehouse, shopping mall, distribution center, a yard, a business park, etc.
    (iii) Road Closures: Visualize closures on specific road links.
    (iv) Route Modifiers: Visualize road links that should be avoided or favored during routing.     		This feature is optional.
    2 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes
    For receiving turn-by-turn navigation instructions
    For Hours of Service planning     		Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes.
    3 API Key Used to authenticate if the customer has licensed access to the services and add-ons Since this is a Trimble generated ID and does not include any PII (Personally Identifiable Information) we are not mandated to delete this information.
    4 Request payload which include:
  • Stop Locations
  • Asset ID (optional)
  • Route ID (optional)
  • Stop Label (optional)
  • Other routing parameters needed to execute the request.
    		• All information sent in the request payload is stored in a log, and is only used for investigating specific issues at Customer’s request. For customers to uniquely identify requests for their internal use cases (optional). Optional information may be used by customers for their applications own business logic. Refer to 10. Data Retention
    MapExact / MapSure
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • Username
  • Account Audit
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Road network corrections or modifications These can be categorized as:
    Basic attribution covers:
    (i) Road name
    (ii) Highway number
    (iii) Road direction
    (iv) Auto speed
    (v) Truck speed
    (vi) Turn restrictions
    (vii) Open comments
    Truck attribution covers:
    (i) Truck access and restrictions
    (ii) Height
    (iii) Weight
    (iv) Length
    (v) Width
    Advanced attribution covers:
    (i) Road classification
    (ii) Road access type
    (iii) Hazardous materials
    (iv) Address Range
    		For the most accurate and up to date map data These features are optional
    MileOn by PC*Miler
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • CoPilot ID
    Username
  • Account Audit
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Truck ID / Vehicle ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics.
    For sharing a planned route between Trimble Maps services     		It is Your company’s obligation not to use a personally identifiable Truck ID. Refer to 10. Data Retention
    4 Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet.
    For sharing a planned route between Trimble Maps services     		It is Your company’s obligation not to use a personally identifiable Driver ID. Refer to 10. Data Retention
    5 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes
    For receiving turn-by-turn navigation instructions
    For Hours of Service planning     		Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete your Planned Routes. 12 Months
    6 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 12 months
    Mobile SDK
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • Username
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes.
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password.
    3 Device ID For account activation and verification, support purposes to troubleshoot device specific issues. Account Authentication At Your request Trimble Maps will delete Your Device ID except as required by law or for legitimate business purposes
    4 Chosen Name Allows for personalization in the Services. Example: Display Your chosen name within the Services. This feature is optional, and it is Your obligation not to use a personally identifiable chosen name.
    5 IP Address To help diagnose and resolve Internet connection issues At Your request, Trimble Maps will delete Your account, including the IP Address.
    6 Truck ID / Vehicle ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Truck ID.
    7 Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Driver ID.
    8 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes
    For receiving turn-by-turn navigation instructions
    For Hours of Service planning     		Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes.
    9 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 12 months
    10 Route Compliance If Route Compliance is licensed, we will also be obtaining the following:
    a) Truck number or Device ID (if provided),
    b) Stop details,
    c) executed trip information such as latitude, longitude, speed, heading, altitude, out of route deviation
    d) latitude and longitude event data location along the trip,
    e) Warnings and alerts traffic in conjunction with Truck or Device ID (if provided) traffic slowdow, rollover alert, weather alert (if licensed).     		This data is collected for Software and Services improvement. 12 Months
    PC*Miler On-Premise
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • Email Address
  • Username
  • Company Name
  • Application
  • Name/TMS
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Application Settings Application settings affect all PC*Miler route calculations and determine the behavior of some features in the program. The settings have a global effect on routes, maps, and reports. For customizing routes, maps, and reports These features are optional. Refer to 10. Data Retention
    3 Saved Trips & Routing Profiles Routes and Route Profiles generated in PC*Miler can be saved for later retrieval and execution
    Data collected includes:
    (i) Saved Routes: Origin and destination points
    (ii) Routing Profiles: Profile name and profile options
    Saved Routes: Origin and destination points
    Routing Profiles: Profile name and profile options     		For quicker and easier route execution These features are optional. Refer to 10. Data Retention
    4 Places, Sites, & Route Modifiers Create, manage, and share custom location and routing content across Trimble Maps solutions to customize routing behavior and ensure routing consistency across products.
    Anonymized non-personal commercial data are captured and analyzed for Services improvement. The information being captured includes:

  • Places: Create your own custom place names and points of interest—from important business locations to rest and fuel stops.
  • Sites: Create pre-defined areas with site-specific details such as entrances and exits for trucks. For example, a site can be a warehouse, shopping mall, distribution center, a yard, a business park, etc.
  • Road Closures: Create and visualize closures on specific road links.
  • Route Modifiers: Create and visualize road links that should be avoided or favored during routing.
    		• For customized and consistent routing behavior across Trimble Maps products Refer to 10. Data Retention
    PC*Miler Web
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 - First Name
    - Last Name
    - Email Address
    - Trimble Map ID
    - Username
    - Account Audit     		For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Mailing / Billing address For invoicing and credit card authentication. At Your request, Trimble Maps will delete Your account, including mailing / billing address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    4 Application Settings Application settings affect all PC*Miler Web route calculations and determine the behavior of some features in the program. The settings have a global effect on routes, maps, and reports. For customizing routes, maps, and reports These features are optional. Refer to 10. Data Retention
    5 Saved Trips & Routing Profiles Routes and Route Profiles generated in PC*Miler Web can be saved for later retrieval and execution
    Data collected includes:
    Saved Routes: Origin and destination points
    Routing Profiles: Profile name and profile options     		For quicker and easier route execution These features are optional. Refer to 10. Data Retention
    6 Places, Sites, & Route Modifiers Create, manage, and share custom location and routing content across Trimble Maps solutions to customize routing behavior and ensure routing consistency across products.
    Anonymized non-personal commercial data are captured and analyzed for Services improvement. The information being captured includes:

  • Places: Create your own custom place names and points of interest—from important business locations to rest and fuel stops.
  • Sites: Create pre-defined areas with site-specific details such as entrances and exits for trucks. For example, a site can be a warehouse, shopping mall, distribution center, a yard, a business park, etc.
  • Road Closures: Create and visualize closures on specific road links.
  • Route Modifiers: Create and visualize road links that should be avoided or favored during routing.
    		• For customized and consistent routing behavior across Trimble Maps products Refer to 10. Data Retention
    PC*Miler Web Services
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 Email address also referenced as an “Trimble MAPS ID” or “ID” or “username”. (Only for PC*Miler Web Services ASMX)
    For confirmation of Your account login, activation and general communication.     		Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password (Only for PC*Miler Web Services ASMX)
    For authentication of Your account activation and login     		Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    3 Custom Places with address of facility, site boundary / geofence for facility with entry and exit locations for vehicles. To appropriately route the vehicles to proper entrance and use geofence for alerting. Display related information to You. Anonymized portions are analyzed for Services improvement. This feature is optional. Refer to 10. Data Retention
    4 IP Address To help diagnose and resolve Internet connection issues At Your request, Trimble Maps will delete Your account, including the IP Address.
    5 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes
    For receiving turn-by-turn navigation instructions
    For Hours of Service planning     		Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes. 12 Months
    6 GPS Location
  • Actual Driven Route
    		• Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service. For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. 12 Months
    7 API Key Used to authenticate if the customer has licensed access to the PC* Miler Web services and add-ons PCM*WS API access authentication This is a Trimble generated ID and doesn’t include any Personally identifiable information. This information is not deleted. Refer to 10. Data Retention
    8 Request payload which include
  • Stop Locations
  • Asset ID (optional)
  • Route ID (optional)
  • Stop Label (optional)
  • Other routing parameters needed to execute the request.
    		• All information sent in the request payload is stored in a log, and is only used for investigating specific issues at Customer’s request. For customers to uniquely identify requests for their internal use cases (optional). Optional information may be used by customers for their applications own business logic. Refer to 10. Data Retention
    RouteReporter
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 First Name
    - Last Name
    - Email Address
    - Trimble Map ID
    - CoPilot ID
    - Username     		For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. 36 Months
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. 36 Months
    3 Truck ID / Vehicle ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Truck ID. 36 Months
    4 Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Driver ID. 36 Months
    5 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes. For receiving turn-by-turn navigation instructions. For Hours of Service planning Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes. 36 Months
    6 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 12 months
    7 Route Compliance If Route Compliance is licensed, we will also be obtaining the following:
    a) Truck number or Device ID (if provided),
    b) Stop details,
    c) executed trip information such as latitude, longitude, speed, heading, altitude, out of route deviation
    d) latitude and longitude event data location along the trip,
    e) Warnings and alerts traffic in conjunction with Truck or Device ID (if provided) traffic slowdow, rollover alert, weather alert (if licensed).     		This data is collected for Software and Services improvement. 12 Months
    SmartDelivery/Trimble Smart Workflow
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 First Name -
    Last Name -
    Email Address -
    Trimble Map ID
    - Username
    - Account Audit     		For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. 12 Months
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. 12 Months
    3 Device ID For account activation and verification, support purposes to troubleshoot device specific issues. Account Authentication At Your request Trimble Maps will delete Your Device ID except as required by law or for legitimate business purposes 12 Months
    4 Custom Places/POI with address of facility, site boundary / geofence for facility with entry and exit locations for vehicles. To appropriately route the vehicles to the proper entrance and use geofence for alerting and workflow triggering. Display related information to You. Anonymized portions are analyzed for Services improvement. This feature is optional. 12 Months
    5 Chosen Name Allows for personalization in the Services. Example: Display Your chosen name within the Services. This feature is optional, and it is Your obligation not to use a personally identifiable chosen name. 12 Months
    6 Phone Number Allows for Fleet Administrator to contact drivers. Allows for delivery notifications to be sent to the end recipient. This feature is optional. User fields are reserved, the data can be deleted upon request 12 Months
    7 IP Address To help diagnose and resolve Internet connection issues At Your request, Trimble Maps will delete Your account, including the IP Address. 12 Months
    8 Truck ID / Vehicle ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Truck ID. 12 Months
    9 Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet. For sharing a planned route between Trimble Maps services. It is Your company’s obligation not to use a personally identifiable Driver ID. 12 Months
    10 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes
    For receiving turn-by-turn navigation instructions
    For Hours of Service planning     		Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes. 12 Months
    11 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 6 Months
    12 Client ID / User ID / Company ID Product Management Decisions: To understand how customers use our products
    To route company specific queries     		This feature is optional. At Your request we will disable user behavior tracking 12 Months
    13 Orders/Ship to Ties a particular customer(*) to the delivery of a good or service. Trimble Maps uses this data, which includes GPS location, to facilitate both planning and actual delivery metrics as well as delivery/delay notifications as well as historical reporting and proof of delivery. This feature is optional but generally used by most users of our tools. 12 Months
    Trimble Maps Developer Portal
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1
  • First Name
  • Last Name
  • Email Address
  • Trimble Map ID
  • Username
  • Account Audit
    		• For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. Refer to 10. Data Retention
    2 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    Trip Management
    Item No. Data Captured Why do we collect the Data and how is the Data used by Trimble Maps? How is the Data used by You? What are the choices we offer? How long is the data retained for
    1 Vehicle ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Truck ID. 12 Months
    2 Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet. For sharing a planned route between Trimble Maps services It is Your company’s obligation not to use a personally identifiable Driver ID. 12 Months
    3 Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes. For receiving turn-by-turn navigation instructions. For Hours of Service planning Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes. 12 Months
    4 GPS Location
    (i) Actual Driven Route
    (ii) Background Positioning     		Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. For customers this data is used to display the driven route and compare against the planned route. For Trimble Maps, this data is used for internal business purposes for the improvement and support of the Service.
    Background Positioning refers to the continuous tracking and guidance provided by the application during your trip. This application can run in the background, monitoring the vehicle's location in real-time and updating the route as needed based on the actual position to providing safe turn-by-turn navigation. It can also issue warnings, even when the application is running in the background or not actively in use.     		For viewing Your Actual Driven Routes. Actual Driven Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your actual driven Routes. Background Positioning can be disabled by the user. 12 months
    5 Custom Places/POI with address of facility, site boundary / geofence for facility with entry and exit locations for vehicles. To appropriately route the vehicles to the proper entrance and use geofence for alerting and workflow triggering. Display related information to You. Anonymized portions are analyzed for Services improvement. This feature is optional.
    6 Email address also referenced as an “Trimble MAPS ID” or “ID” or “username”. For confirmation of Your account login, activation and general communication. Login authentication and communication to Trimble Maps. At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes.
    7 Password For authentication of Your account activation and login Login Authentication At Your request, Trimble Maps will delete Your account, including password. Refer to 10. Data Retention
    8 Mailing / Billing address For invoicing and credit card authentication. At Your request, Trimble Maps will delete Your account, including mailing / billing address except as required by law or for legitimate business purposes.
    9 Custom Places with address of facility, site boundary / geofence for facility with entry and exit locations for vehicles. To appropriately route the vehicles to proper entrance and use geofence for alerting. Display related information to You. Anonymized portions are analyzed for Services improvement. This feature is optional. Refer to 10. Data Retention
    10 IP Address To help diagnose and resolve Internet connection issues At Your request, Trimble Maps will delete Your account, including the IP Address.
    11 Client ID / User ID Determines which in cab device the driver is using This feature is optional. At Your request we will disable user behavior tracking Refer to 10. Data Retention
    12 API Key Used to authenticate if the customer has licensed access to the PC* Miler Web services and add-ons PCM*WS API access authentication This is a Trimble generated ID and doesn’t include any Personally identifiable information. This information is not deleted. Refer to 10. Data Retention
    13 Request payload which include
  • Stop Locations
  • Asset ID (optional)
  • Route ID (optional)
  • Stop Label (optional)
  • Other routing parameters needed to execute the request.
    		• All information sent in the request payload is stored in a log, and is only used for investigating specific issues at Customer’s request. For customers to uniquely identify requests for their internal use cases (optional). Optional information may be used by customers for their applications own business logic. 12 Months

    6. ANONYMOUS DATA COLLECTION

    Trimble Maps and its Affiliates may use, process, manipulate, modify, copy, publicly perform and display, compile, and create derivative works (“Aggregate Anonymous Data”) from Your Data and any other data related to the Services, including, but not limited to, using such data for any internal business purpose, and for the improvement, support, and operation of the Services, and/or the development of other products or service capabilities, provided that neither You nor any of Your employees can be identified from the data. Further, all Aggregate Anonymous Data, all service data, usage data, and other data that does not identify You and any data that is derived from You or all data, reports, derivative works, compilations, modifications and other materials created by Trimble Maps from or with use of such data will be, in each case, the sole and exclusive property of Trimble Maps, without any fees and without rights to future royalties payable to You.

    7. CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (THE “CCPA”) AS MAY BE AMENDED OVER TIME FOR CALIFORNIA RESIDENTS

    For further information see the Trimble Additional Materials section “CA Residents: Notice at Collection”
    https://www.trimble.com/privacy

    Although none of the information noted above is sold, we acknowledge that California consumers have the right to direct us not to sell (as that term is defined under CCPA) your Personal Information covered by CCPA. If you want to exercise your right with Trimble Maps, if any, to opt-out, you may do so here:

    Do Not Sell My Personal Information

    8. CONTACTING TRIMBLE MAPS

    For further information, or for any questions or requests, you may contact us at privacy@trimblemaps.com. We also recommend visiting our main Trimble Privacy website at https://www.trimble.com/privacy/.

    9. DELETING YOUR ACCOUNT OR TRIMBLE ID

    When you submit a request to delete your Account or Trimble ID, we will process your request according to applicable laws and regulations, except where an exemption applies.

    To submit a request please send an email to privacy@trimblemaps.com with the following information: a) Subject “Account Deletion”, b) Name and c) Username/Address. You will receive an email response outlining the impact of Account or Trimble ID removal and requesting you provide final confirmation to proceed.

    Upon deletion, you will lose access to all of your Trimble products, as well as any data associated with your Account or Trimble ID. This action is permanent and can not be reversed.

    Please note that deleting your Account or Trimble ID, does not automatically cancel your Subscription. To cancel your subscription, please follow your store provider cancellation rules.

    10. DATA RETENTION

    Your data is important to us, and we are committed to ensuring its privacy and security.

    Retention Period: We retain your data indefinitely to ensure the continuity and quality of our services. This enables us to provide you with a consistent and personalized experience. Where possible, we have provided the period of time data is retained.
    Data Removal: You have the right to request its removal at any time. We are committed to respecting your privacy rights and will comply with your request promptly.

    To request data removal, please contact us at privacy@trimblemaps.com with your query, and we will process it as quickly as possible.